Terms of Service

OVERVIEW

This website is operated by Euroup Parts. Throughout the site, the terms "we", "us", and "our" refer to Euroup Parts.

Euroup Parts operates this website and provides the information, products, tools, and services available through this site, subject to your acceptance of the terms, conditions, policies, and notices stated herein.

By visiting our website, browsing our products, creating an account, or purchasing products from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available through hyperlinks.

These Terms apply to all users of the website, including visitors, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use our services.

We reserve the right to update, change, or replace any part of these Terms by posting revisions on this page. Your continued use of our website following the posting of changes constitutes acceptance of those changes, subject to applicable law.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have obtained the necessary consent for any minor dependents to use this website.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws or regulations when using our website.

You must not transmit any viruses, malware, destructive code, or other material that could interfere with the operation of our website or services.

Any violation of these Terms may result in the suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, restrict access, or decline transactions to anyone for legitimate business reasons, subject to applicable law.

You understand that information and content you submit through our website, excluding payment card information, may be transferred over various networks and adapted to meet technical requirements of connecting networks or devices.

Payment card information is encrypted during transmission through supported payment processing systems.

You agree not to reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of our website, services, or website content without our prior written permission.

The headings used in these Terms are included for convenience only and do not affect their interpretation.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that the information provided on our website is accurate and up to date.

However, we do not guarantee that all website content, product descriptions, specifications, pricing, images, or availability information will always be complete, accurate, or current.

Product information is provided for general reference and should not be relied upon as the sole basis for purchasing decisions without verifying the relevant product specifications and compatibility.

We reserve the right to correct errors, update information, and modify website content at any time, subject to applicable law.

Historical information, where provided, is for reference purposes only.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICING

Product prices, promotions, and availability are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue any product, service, website feature, or promotional offer at any time.

We shall not be liable for any modification, price change, suspension, or discontinuation of our services, except where liability cannot be excluded under applicable law.

SECTION 5 – PRODUCTS AND VEHICLE COMPATIBILITY

5.1 Product Availability

Certain products may be available exclusively through our online store. Product quantities may be limited and are subject to our Return & Refund Policy.

We reserve the right to discontinue products, limit quantities, or restrict sales to certain individuals, geographic areas, or jurisdictions where permitted by law.

5.2 Product Images and Descriptions

We make reasonable efforts to display product images, colors, finishes, and details as accurately as possible.

However, actual product appearance may vary slightly due to lighting, photography, screen settings, manufacturing processes, and material characteristics.

Some product images may show installed products, modified vehicles, optional accessories, or additional components that are not included in the purchase.

Unless expressly stated in the product description, accessories, mounting hardware, lights, sensors, emblems, grilles, and other vehicle components shown in photographs are not necessarily included.

Customers should carefully review the product description, product photographs, and included components before placing an order.

5.3 Vehicle Fitment and Compatibility

Vehicle compatibility is an important consideration when purchasing automotive body kits, front bumpers, rear bumpers, grilles, and other aftermarket exterior components.

Although we provide fitment information based on available product specifications, compatibility may vary depending on:

Vehicle make, model, and production year.
Trim level and factory configuration.
Original bumper or grille design.
Facelift and pre-facelift differences.
Factory-installed sensors, cameras, and other equipment.
Previous vehicle modifications or aftermarket components.

Customers are responsible for verifying that a product is suitable for their specific vehicle before purchasing.

When compatibility is uncertain, we strongly recommend contacting us before placing an order and providing:

Vehicle Identification Number (VIN).
Vehicle year, make, model, and trim.
Clear photographs of the original vehicle.
Information about existing modifications or aftermarket parts.

For products involving parking sensors (PDC), adaptive cruise control (ACC), radar systems, cameras, fog lights, or other electronic components, customers should confirm the required openings, mounting positions, and compatibility with us before ordering.

A product described as fitting a particular vehicle model or year does not necessarily guarantee compatibility with every trim or configuration.

5.4 Installation and Modifications

Our automotive exterior products may require professional installation, drilling, trimming, cutting, fitting, painting, adjustment, or other modifications depending on the product and vehicle.

We strongly recommend installation by a qualified automotive body shop or experienced professional.

Customers should inspect all products and verify fitment before painting, drilling, cutting, modifying, or installing them.

Customers are responsible for ensuring that products are installed correctly and do not interfere with vehicle safety systems, lighting, visibility, sensors, or other legally required vehicle functions.

We are not responsible for damage resulting from improper installation, unauthorized modifications, misuse, negligence, or failure to follow professional installation recommendations, except where such responsibility cannot be excluded by applicable law.

5.5 Product Variations

Certain aftermarket automotive components may have minor variations in surface finish, texture, dimensions, or appearance due to manufacturing processes.

Such variations do not automatically constitute a manufacturing defect.

Any concerns regarding product quality or defects will be handled in accordance with our applicable Return & Refund Policy and Warranty Policy, as well as applicable consumer protection laws.

SECTION 6 – ORDERS, BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order placed through our website, subject to applicable law.

Order restrictions may include purchases made through the same customer account, payment method, billing address, shipping address, or multiple orders that appear to involve fraudulent activity or unauthorized resale.

If we modify or cancel an order, we may attempt to notify you using the email address, telephone number, or billing information provided during checkout.

An order confirmation does not necessarily constitute final acceptance of an order. We reserve the right to review and verify orders before fulfillment.

You agree to provide accurate, complete, and current billing, shipping, payment, and contact information when placing an order.

You are responsible for promptly updating your account information so that we can process transactions and contact you when necessary.

If an order is canceled after payment has been collected, any applicable refund will be processed in accordance with our policies and applicable law.

For additional information regarding order cancellations, returns, and refunds, please review our Return & Refund Policy.

SECTION 7 – SHIPPING AND DELIVERY

7.1 Shipping Destinations

We currently focus on serving customers within the United States. Available shipping destinations and restrictions will be determined by the shipping options provided at checkout.

Shipping availability may vary depending on the product, destination, carrier, and delivery requirements.

7.2 Shipping Methods and Processing Times

Shipping methods, estimated processing times, delivery estimates, and applicable shipping charges will be displayed during checkout or communicated separately when necessary.

Processing and transit times are estimates and may vary depending on product availability, order volume, carrier schedules, weather conditions, and other circumstances beyond our reasonable control.

A shipping confirmation or tracking number may be provided after an order has been dispatched.

Tracking information may take time to update after the carrier receives the shipment.

7.3 Large and Oversized Shipments

Certain automotive products, including bumper kits, body kits, and oversized grilles, may require special handling or freight transportation.

Depending on the shipment, delivery may require:

Freight carrier scheduling.
Delivery appointments.
Liftgate services.
Curbside delivery.
Additional handling or access arrangements.

Additional services or special delivery requirements may result in extra charges.

Customers are responsible for providing accurate shipping information and ensuring that the delivery location can accommodate the carrier's vehicle and delivery requirements.

Any additional delivery fees that are known at checkout or otherwise agreed upon will be communicated to the customer.

7.4 Delivery Inspection

Customers are encouraged to inspect packages and visible product conditions upon delivery.

For freight shipments, customers should inspect the shipment for visible damage before signing the delivery receipt whenever reasonably possible.

If visible damage is present, customers should document it with photographs and note the damage on the delivery paperwork when possible.

If an order arrives damaged, incomplete, or incorrect, please contact us promptly with the order number, photographs, and a description of the issue.

Failure to note damage on delivery paperwork does not automatically eliminate any rights or remedies available under applicable law.

7.5 Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses and contact information.

Additional costs resulting from incorrect or incomplete shipping information, refused deliveries, or requested address changes may be the customer's responsibility where permitted by law and where such charges are disclosed or otherwise properly communicated.

SECTION 8 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services over which we neither monitor nor have control or input.

You acknowledge that such tools are provided on an "as is" and "as available" basis without warranties or representations of any kind, to the extent permitted by law.

Your use of optional third-party tools is entirely at your own risk and discretion. You should review and understand the applicable terms and conditions of the third-party providers before using their services.

Any new services or features introduced through our website will also be subject to these Terms.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, or services.

These third-party websites are not operated or controlled by us. We are not responsible for their content, accuracy, privacy practices, products, services, or policies.

Accessing third-party websites is at your own risk. We encourage you to review their terms and privacy policies before engaging in any transactions.

Any complaints, claims, or questions regarding third-party products or services should be directed to the relevant third-party provider.

SECTION 10 – USER COMMENTS AND SUBMISSIONS

If you submit comments, suggestions, photographs, reviews, ideas, or other materials to us, you grant us permission to use, reproduce, publish, display, and distribute such materials for business and promotional purposes, subject to applicable law and our Privacy Policy.

Where required by law, we will obtain any necessary consent or authorization before using identifiable personal information or customer photographs for promotional purposes.

You represent that any materials you submit are your own or that you have the necessary rights and permissions to provide them to us.

You agree not to submit content that infringes upon third-party intellectual property rights, violates privacy rights, contains unlawful or offensive material, or includes malicious software.

We reserve the right to remove or restrict user-submitted content that violates these Terms or applicable laws.

You remain responsible for the content you submit.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, disclose, and protect your personal information.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, and product availability.

We reserve the right to correct such errors, update information, or cancel affected orders where permitted by applicable law.

If payment has already been collected for an order that is canceled, any applicable refund will be issued in accordance with applicable law.

We are not obligated to update all information on our website unless required by law.

SECTION 13 – PROHIBITED USES

You are prohibited from using our website or its content:

(a) For any unlawful purpose.

(b) To solicit others to participate in unlawful activities.

(d) To infringe upon our intellectual property rights or the intellectual property rights of others.

(e) To harass, abuse, threaten, defame, or discriminate against others.

(f) To submit false, misleading, or fraudulent information.

(g) To upload or transmit viruses, malware, or other malicious code.

(h) To collect or track the personal information of others without authorization.

(i) To engage in spam, phishing, scraping, or other unauthorized data collection activities.

(j) For any fraudulent, deceptive, or otherwise unlawful purpose.

(k) To interfere with or circumvent the security features of our website or related services.

We reserve the right to suspend or terminate access to our website for violations of these Terms, subject to applicable law.

SECTION 14 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.

We do not guarantee that all information, product descriptions, or website content will be completely accurate or free from errors.

To the fullest extent permitted by law, Euroup Parts and its owners, officers, employees, affiliates, agents, suppliers, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, loss of revenue, loss of data, or other similar damages arising from the use of our website, services, or products.

This limitation includes, to the extent permitted by law, damages arising from improper installation, unauthorized modifications, misuse, or failure to verify vehicle compatibility.

Nothing in these Terms excludes or limits any warranty, consumer right, or liability that cannot legally be excluded or limited under applicable law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Euroup Parts, its owners, employees, affiliates, agents, suppliers, and service providers from third-party claims, liabilities, damages, and reasonable legal expenses arising from your unlawful conduct, misuse of our website, or material violation of these Terms, to the extent permitted by applicable law.

This provision does not require you to indemnify us for claims resulting from our own negligence, misconduct, or violations of applicable law.

SECTION 16 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

SECTION 17 – TERMINATION

These Terms remain effective unless terminated by either you or us.

You may stop using our website and services at any time.

We may suspend or terminate your access to our website if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or otherwise misused our services, subject to applicable law.

Any obligations and liabilities incurred before termination shall survive termination where applicable.

SECTION 18 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Warranty Policy, and any other policies published on our website, constitute the entire agreement between you and us regarding your use of our website and services, except where separate written agreements apply.

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

Any ambiguities in the interpretation of these Terms shall not automatically be interpreted against either party.

SECTION 19 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide services shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict-of-law principles, if California is the appropriate governing jurisdiction for our business.

Nothing in these Terms limits any mandatory consumer protection rights available to customers under the laws applicable to their transactions.

SECTION 20 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any part of these Terms by posting revisions to our website.

It is your responsibility to review this page periodically for changes.

Your continued use of or access to our website following the posting of revised Terms constitutes acceptance of those changes, to the extent permitted by applicable law.